Terms & Conditions

Introduction

Welcome to Pictet Group. These Terms & Conditions govern your access to and use of our banking services, wealth management solutions, investment platforms, websites, mobile applications, and related financial services.
By opening an account, accessing our platform, or utilizing any of our services, you agree to be bound by these Terms & Conditions.

About Pictet Group

Pictet Group is an independent international financial institution specializing in:

• Private Banking
• Wealth Management
• Asset Management
• Digital Banking Services
• Investment Advisory Services
• Asset Preservation Solutions

Our headquarters are located in Geneva, Switzerland, with offices serving clients worldwide.

Eligibility

To open and maintain an account, you must:

• Be at least 18 years of age
• Provide accurate and complete information
• Successfully complete identity verification procedures
• Comply with all applicable laws and regulations
• Not be subject to financial sanctions or restrictions

Pictet Group reserves the right to decline any application at its sole discretion.

Account Registration

Clients are responsible for ensuring that all information submitted during account registration remains accurate and up to date.
This includes:

• Legal Name
• Residential Address
• Contact Information
• Tax Residency Information
• Beneficial Ownership Information

Failure to maintain accurate information may result in restrictions on account access.

Account Security

You are responsible for maintaining the confidentiality of:

• Usernames
• Passwords
• Security Questions
• PIN Codes
• Authentication Devices
• One-Time Verification Codes

You agree to notify Pictet Group immediately if:

• Credentials are compromised
• Unauthorized activity is detected
• Devices are lost or stolen
• PIN Codes
• Fraud is suspected

Digital Banking Services

Pictet Group provides access to:

• Online Banking
• Mobile Banking
• Secure Messaging
• Account Monitoring
• Transaction History
• Electronic Statements

Service availability may be affected by:

• System Maintenance
• Technical Failures
• Security Events
• Regulatory Requirements
• Force Majeure Circumstances

Deposits and Account Funding

All deposits are subject to:

• Verification Procedures
• Compliance Reviews
• Anti-Money Laundering Screening
• Funds Availability Policies

Pictet Group reserves the right to place temporary holds on funds where required by law or internal compliance procedures.

Transfers and Payments

Clients may initiate:

• Domestic Transfers
• International Wire Transfers
• Internal Account Transfers
• Scheduled Payments

Transfers may be delayed, restricted, or declined due to:

• System Maintenance
• Technical Failures
• Security Reviews
• Insufficient Funds
• Incorrect Beneficiary Information
• Regulatory Obligations

Pictet Group is not responsible for delays caused by intermediary institutions.

Fees and Charges

Fees may apply to:

• Account Maintenance
• International Transfers
• Currency Exchange
• Investment Services
• Premium Banking Services

Clients will be notified of applicable fees through published schedules or service agreements.

Anti-Money Laundering Compliance

Pictet Group complies with international AML and financial crime prevention regulations.
We reserve the right to:

• Verify source of funds
• Request supporting documentation
• Restrict transactions
• Suspend account activity
• Report suspicious activity to relevant authorities

Sanctions Compliance

Clients agree not to use Pictet Group services in violation of international sanctions, trade restrictions, or financial regulations.

Accounts may be suspended or terminated where sanctions concerns arise.

Intellectual Property

All content, branding, software, graphics, designs, trademarks, and proprietary materials associated with Pictet Group remain the exclusive property of the institution.

No material may be copied, distributed, modified, or reproduced without prior written authorization.

Limitation of Liability

To the maximum extent permitted by law, Pictet Group shall not be liable for:

• Indirect Damages
• Consequential Damages
• Lost Profits
• Business Interruptions
• Delays Beyond Reasonable Control
• Third-Party System Failures

Nothing in these Terms excludes liability where such exclusion would be unlawful.

Suspension and Termination

Pictet Group may suspend, restrict, or terminate services if:

• Terms are violated
• Fraud is suspected
• Security concerns arise
• Regulatory obligations require action
• False information is provided

Clients may close their accounts subject to applicable obligations and outstanding liabilities.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Switzerland.

Any disputes shall be subject to the jurisdiction of the competent courts of Geneva, Switzerland, unless otherwise required by applicable law.

Changes to These Terms

Pictet Group reserves the right to amend these Terms at any time.

Updated versions will be published through official channels and become effective upon publication unless otherwise stated.

Contact Our Legal Department

For questions about these Terms, please contact us at:

Pictet Group Legal Affairs Division
Geneva Headquarters
Route de la Confédération 12
1204 Geneva
Switzerland
legal@pictetgroup.org
+41 22 555 1805