Privacy Policy

Introduction

At Pictet Group, protecting our clients' privacy and maintaining the confidentiality of their personal and financial information is fundamental to our business. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information obtained through our banking services, websites, mobile applications, and client interactions.
By accessing our services, you acknowledge and agree to the practices described in this Privacy Policy.

Our Commitment to Privacy

For more than two centuries, Pictet Group has earned the trust of clients by maintaining the highest standards of discretion, confidentiality, and security.
We recognize that financial information is among the most sensitive categories of personal data, and we are committed to protecting it through robust security measures, strict internal controls, and compliance with applicable privacy regulations.

Information We Collect

Personal Information

We may collect personal information that can identify you, including:

• Full Name
• Date of Birth
• Nationality
• Residential Address
• Telephone Number
• Email Address
• Government Identification Information

Financial Information

We may collect financial information about your interaction with banking services, including:

• Account Numbers
• Transaction Records
• Investment Holdings
• Banking Activities
• Payment Information
• Credit and Financial Profiles

Technical Information

We may collect technical information about your interaction with our services, including:

• IP Address
• Device Information
• Browser Type
• Login Activity
• Session Information
• Security Logs

How We Use Your Information

We use the information we collect to:

• Open and maintain client accounts
• Process banking transactions
• Provide wealth management services
• Verify client identity
• Detect fraud and financial crimes
• Improve banking products and services
• Meet legal and regulatory obligations
• Communicate important account information
• Protect client assets and accounts

Legal Basis for Processing

Where applicable, Pictet Group processes personal information based on:

• Client consent
• Contractual necessity
• Legal obligations
• Legitimate business interests
• Regulatory requirements

Information Sharing

Pictet Group does not sell client information.
Information may only be disclosed under the following circumstances:

Regulatory Compliance

When required by:

• Financial Regulators
• Courts of Competent Jurisdiction
• Law Enforcement Authorities
• Anti-Money Laundering Regulations
• Tax Reporting Obligations

Service Providers

Authorized third-party providers may receive limited information necessary to:

• Process payments
• Provide technology services
• Support account operations
• Maintain cybersecurity systems

All providers are contractually obligated to maintain confidentiality.

Corporate Transactions

In the event of a merger, acquisition, restructuring, or corporate reorganization, information may be transferred in accordance with applicable laws.

International Data Transfers

As a global financial institution, Big Techs Group may process information in multiple jurisdictions where we operate.

When transferring information internationally, we implement appropriate safeguards to ensure personal information remains protected and compliant with applicable regulations.

Data Security

Pictet Group employs industry-leading security measures designed to protect client information against unauthorized access, disclosure, alteration, or destruction.
These measures include:

• End-to-End Encryption
• Secure Data Centers
• Multi-Factor Authentication
• Network Monitoring
• Fraud Detection Systems
• Access Control Policies
• Continuous Security Audits

Client Confidentiality

Maintaining confidentiality is one of our core principles.
Only authorized personnel with legitimate business purposes may access client information.
All employees are subject to strict confidentiality obligations and professional standards.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website performance
• Enhance user experience
• Maintain security
• Analyze usage patterns
• Support authentication processes

Data Protection Officer

For privacy-related inquiries, data access requests, or regulatory concerns, please contact:

Data Protection Officer

Pictet Group
Route de la Confédération 12
1204 Geneva, Switzerland
privacy@pictetgroup.org
Telephone: +41 22 555 1810