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Security Center

For more than 220 years, Pictet Group has maintained a tradition of safeguarding client wealth, confidential information,
and financial assets with the highest standards of security and discretion.
Our security framework combines advanced technology, continuous monitoring, fraud prevention systems, and
strict operational controls to help protect clients against evolving cyber threats and financial crime.

Our Security Measures

At Pictet Group, we employ multiple layers of security to protect your accounts and personal information:

Encryption

All data transmitted between your device and our servers is encrypted using 256-bit SSL technology.

Fraud Monitoring

24/7 monitoring of your accounts for suspicious activity with instant alerts.

Multi-Factor Authentication

Extra verification steps when accessing your account from new devices.

Identity Verification

Advanced systems to prevent identity theft and account takeover.

Security Tips for Customers

Safe Online Banking Practices

  • Create strong, unique passwords for your accounts
  • Never share your login credentials with anyone
  • Use biometric authentication when available
  • Log out of online banking when finished
  • Avoid using public Wi-Fi for banking transactions
  • Keep your devices and browsers updated
  • Be wary of phishing emails pretending to be from your bank
  • Monitor your accounts regularly for unauthorized activity

Report Suspicious Activity

If you believe your account has been compromised or you notice suspicious activity, contact us immediately.

  1. Contact us immediately at +41 22 555 9999
  2. Freeze any affected accounts through online banking
  3. Change your passwords and security questions
  4. File a police report if identity theft is suspected

Our security team is available 24/7 to assist you with any concerns.

Lost or Stolen Credentials

If your login credentials, security device, or payment card has been lost, stolen, or compromised:

  1. Contact our Security Team Immediately
  2. Change Your Password
  3. Review Recent Transactions
  4. Enable Additional Security Measures
  5. Follow Instructions From Our Security Specialists

Prompt reporting helps us protect your account and prevent unauthorized activity.